Simple and straightforward
Our return policy
If there is an issue with your order, please contact us immediately so we can help determine the correct way to resolve it.
Email us at sales@traditionalcookiecutters.com.au1
Contact us first
If there is an issue with your order, please email us immediately for the correct method to get the issue resolved.
2
Return postage
Return postage is the responsibility of the customer. We recommend adding a tracking number, as we cannot accept responsibility for returns that are lost or damaged during delivery.
3
Original condition
Returned cookie cutters must be unused and in the original condition in which they were received. We will contact you once the returned goods have been received.
